Privacy Policy
ER Machining values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information provided through our website or during business interactions.
1. Information We Collect
We may collect the following information:
Name, company name, phone number, email address
Project details or service inquiries submitted through forms
Communication records related to quotes, production, scheduling, or support
Technical data such as IP address, browser type, and website usage data
We collect only the information necessary to provide our CNC machining services and respond to inquiries.
2. How We Use Your Information
The information we collect is used strictly for legitimate business purposes, including:
Responding to inquiries and RFQs (Request for Quotes)
Providing estimates, proposals, and project coordination
Processing orders and managing production schedules
Communicating updates related to your project
Improving our website, services, and customer experience
Internal record keeping and business operations
We do not sell or use your personal information for unrelated marketing purposes without your consent.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Information may be shared only in limited situations:
With trusted service providers or subcontractors necessary for project execution
With logistics, shipping, or technology partners required to deliver our services
When required by law, regulation, or legal process
All third parties are expected to maintain confidentiality and data security standards.
4. Data Security
ER Machining implements appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of online transmission or electronic storage is 100% secure.
5. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
Improve website functionality and performance
Understand visitor behavior and traffic trends
Enhance user experience
Cookies do not personally identify you. You may disable cookies through your browser settings, though some website features may not function properly as a result.
6. Third-Party Links
Our website may contain links to third-party websites for reference or convenience. Andrews Installation Group is not responsible for the privacy practices, content, or security of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.
7. Data Retention
We retain personal and business information only as long as necessary to:
Provide CNC machining and manufacturing services
Maintain business records
Comply with legal or contractual requirements
Once information is no longer needed, it is securely deleted or anonymized.
8. Your Rights & Choices
You have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete data
Request deletion of your information, subject to legal or operational requirements
To exercise these rights, please contact us directly.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, our data practices, please contact us at:
ER Machining
2909 Paul Quinn St Houston, TX 77091